FAQ

Shipment

Spain

Free standard shipping Spain Peninsular and Balearic Islands —> free shipping. Delivery time 48/72 business hours in Peninsular Spain - 5-6 business days in the Balearic Islands (service not available in the Canary Islands, Ceuta and Melilla)

Portugal
Free standard shipping Spain Peninsular and Balearic Islands
—> free shipping. Delivery time 48/72 business hours.

Dansi makes its shipments with Nacex.

From the moment you place your order we will keep you informed of the status of the order. You will receive a purchase confirmation email, a tracking email when we have prepared your order and one from the agency when the order has been delivered.

Product

Making an exchange is totally free. You have 15 calendar days from when you received your order. In order to make an exchange, you have to make a return and a new order. We will send you the package the moment we pick up the old one.

No problem! The return is completely free. If you are not satisfied and want a refund for your purchase, don't worry. You have 15 calendar days from when you made your purchase to return the products.
Write an email to hello@dansi.es indicating your order number and the reason why you wish to return and we will contact you.

Remember!
All products you return must be in perfect condition with their original packaging.

Dansi manufactures special sizes 32-39 and 41-45. At the moment we do not have availability in the online store but you can find it at different points of sale. Check the points of sale with special sizes.

Consult the Size Guide to find out your Dansi size. If you have any questions, contact us at hello@dansi.es

Where to buy

Dansi has boutique sales points throughout Spain. You can also buy at El Corte Inglés centers or in our official online store. Find the points of sale here.

Payment methods

Credit Card, Debit Card, American Express
PayPal

Promotions

Throughout the year Dansi makes promotions at notable moments such as Sales, Black Friday, launch of new products... Join the Newsletter and find out about all the news!