Returns and exchanges

Spain and Portugal

We extend the return period until January 16, 2023

ALL RETURNS ARE FREE

All returns are free. You have 15 days to make your return request. To make an exchange you must first make a return and then purchase the product you want.

Call us at +34 965 44 88 59 or send us an email to hello@dansi.es.

    CHANGES

    Making an exchange is totally free. You have 15 calendar days from when you received your order.

    - If you want to make an exchange for the same product: please send us an email to hello@dansi.es .

    - If you want to exchange a different product, you have to make a return and place a new order.

    Germany

    RETURNS

    The return is at the customer's expense. If you are not satisfied and want a refund for your purchase, don't worry. You have 15 calendar days from when you made your purchase to return the products.

    Write an email to hello@dansi.es . indicating your order number and the reason why you wish to return and we will contact you.

    Remember!

    • All products you return must be in perfect condition with their original packaging.

    CHANGES

    You have 15 calendar days from when you received your order. Shipping costs are the responsibility of the customer. In order to make an exchange, you have to make a return and a new order.